Privacy policy


We protect your privacy when using the website. We comply with relevant legal provisions regarding the protection of personal data:

Pursuant to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directives 95/46 / EC (General Regulation on the Protection of data);

Act of 18.07.2002 on the provision of electronic services (Journal of Laws No. 144, item 1204, as amended);

Ordinance of 29.04.2004 of the Minister of the Interior and Administration on the documentation of personal data processing as well as technical and organizational conditions that should be met by IT devices and systems used to process personal data (Journal of Laws No. 100, item 1024) .

We also protect your data from the technical side, using the best quality equipment and safeguards. The provisions below are intended to inform about the data we collect when you use our website, how to use, correct and delete them, as well as determine the rules for storing and accessing information on your device (computer, laptop, smartphone, etc.) for using Cookies, used to provide electronic services requested by the User, by VAG-EXPERT Kolonia 19, 43-430 Skoczów, which is the implementation of the information obligations arising from art. 173, art. 174 and art. 209 of the Telecommunications Law (DU from 21.12.2012, item 1445).

Information about the Data Administrator


This Privacy and Cookies Policy characterizes and defines the data that is collected from the Website User, enter here the address of the page hereinafter referred to as the Website, belonging to VAG-EXPERT Kolonia 19, 43-430 Skoczów.

The data administrator is VAG-EXPERT Kolonia 19, 43-430 Skoczów, hereinafter referred to as the Administrator or Company.


Information about the scope of data collected by the Administrator, about the scope of their use, User's rights


During the User's visit to the Website, our servers automatically save the so-called system logs - anonymous information, such as: time of the User's visit, IP address, URL, information about the user's browser, URL address of the previously visited page (so-called referent link, if the user went to the page via a link), etc. Collected logs stored they are for an indefinite period of time as auxiliary material for administering the website. The information contained therein is not disclosed to anyone except persons authorized to administer the server and website.

The website also collects anonymous data on the pages visited, such as: number of visits, country, browser, time of visit, etc. We analyze the collected data using a third-party solution, which is Google Analytics. The tool works based on the so-called cookies and does not provide personally identifiable information. Details of the Google Analytics privacy policy. Available at:

The website may use the "Share" function to send information about our pages to community websites (eg Facebook, Twitter etc.) or to the e-mail address. It works based on the "Add This" service. Detailed rules regarding the privacy policy of this service can be found at:

The website enter the website address here may use Google Analytics functions implemented on the basis of display advertising (e.g. remarketing, display reports in the Google advertising network, integration of the DoubleClick Campaign Manager tool or Google Analytics interest and demographics reports). Users can opt out of Google Analytics for display ads and customize ads on the Google Display Network using Ad Settings We also encourage you to visit the page with currently available Google Analytics blocking tools The website here enter the website address and external suppliers, including Google, use their own cookies (e.g. Google Analytics) and third-party cookies (e.g. DoubleClick) to inform about advertisements and to optimize and display them based on Users' visit history in site enter the website address here.

When contacting via the contact form, in the case of subscribing to our newsletter or other system message, the User may provide the following data: telephone, e-mail address, address, name and surname, etc. and other personal data, i.e. date of birth, age , gender, etc. These data may be used by the Administrator for statistical purposes, for behavioral research, and - if the User has agreed - for the commercial purposes of the Company.

In addition, occasionally, by means of surveys sent via e-mail or made available directly on the website, the Website may collect demographic and profile data (such as education, age, earnings) from Users. These data are used to examine Users' preferences and to adapt the Company's offer to their expectations. Disclosure of this data is always voluntary, and the User may at any time opt out of receiving surveys in the manner specified in the survey sent to the User (e.g. in the footer of the message).

All advertising content related to the commercial activity of the Company and its contractors may be sent to Users only with their consent, in accordance with art. 10 of the Act of July 18, 2002 on the provision of electronic services (Journal of Laws of 2002, No. 144, item 1204, as amended). Consent in this respect is revocable.

The User providing on the Website their data listed in points 5 and 6 agrees to their transfer, storage and processing (in accordance with the applicable provisions of the Personal Data Protection Act of 29.08.1997) by the Website. By providing their data, the User declares that he has read the "Privacy and Cookies Policy" applicable on this Website.

Personal data is not disclosed to other entities for marketing purposes, unless the User agrees. Providing any personal data is voluntary. The information collected that does not personally identify you may be shared by the Company publicly and with partners such as publishers, advertisers and entities operating related websites.

In the event of a merger or acquisition of a Company or the sale of its assets, we will ensure the confidentiality of all personal data and notify the relevant users before their personal data is transferred or covered by another privacy policy.

The user has the ability to decide to what extent his personal data will be used.

The User has the right to supplement, update, rectify personal data, temporarily or permanently suspend their processing or delete them, if they are incomplete, out of date, false or have been collected in violation of the law or are no longer needed to achieve the purpose for which they were collected, and the right to object in the cases mentioned in art. 23 clause 1 point 5 of the Personal Data Protection Act, when the Administrator intends to process User data for marketing purposes or transfer it to another data administrator.

The User may make any changes in the scope of his personal data by sending a proper declaration of intent to the Administrator's address.

The Administrator reserves the right to refuse to delete User's data, if their retention is necessary to implement claims or if required by applicable law.

In the event of an inspection of the General Inspectorate for Personal Data Protection, User data may be disclosed to employees of the Inspectorate in accordance with the Personal Data Protection Act.


The use of cookies ("cookies") and similar technologies - and the ability to disable them


The website uses so-called cookies or "cookies". They identify the browser and improve the website's operation. Cookies do not contain any personal data. The website may also use an anonymous identifier, i.e. a random string of characters used for the same purpose as a cookie on platforms including some mobile devices on which cookie technology is not supported.

In the browser settings you can choose the option of rejecting cookies, however, some website functions may not work properly. If you do not change these settings, you accept the cookies used here.

Third-party websites from which materials or links to which they may appear on the Website (e.g. Vimeo, Youtube) may also use cookies that allow you to log in and serve ads that match your preferences and behaviors. In this case, the Website recommends that you read the Privacy Policy of target websites. This Privacy Policy does not regulate the use of cookies by third parties.

The Administrator reserves the right to use the services of third parties to compile statistics on the use of the Website. We ensure that in such a case no data identifying Users will be provided to such entities.

Third party cookies may be used in the advertisements posted on the Website to enable the analysis of the effectiveness of the advertising campaign.

What is "cookies"?

"Cookies" are English "Cookies", which are small text files stored on users' devices, i.e. a smartphone, laptop, computer and all other devices used to browse the internet. The "cookie" stores information about the website the User visits, the "life" period, i.e. the lifetime of the cookie and the unique browser number.

What are cookies used for?

"Cookies" are used to adapt the content of websites (e.g. content of advertisements) to the user's preferences and to speed up the operation and use of websites. "Cookies" are also used to collect statistical and behavioral data of website users. This data is not used to identify users' identities.


Do "cookies" contain personal data?

Yes, but they can only be used to perform specific functions for the user. Such data is encrypted in a way that prevents access by unauthorized persons.

What "cookies" does the Website use?

Two types of files are used: temporary (they exist until you log out of the website) or disable the software (web browser) and "permanent" files (remain for the time specified in the parameters of "cookies") or for manual removal by the User. Third parties, such as Facebook, also have their "cookies", data on the partners' privacy policy can be found on their pages.

How to delete "and / or block" cookies "?

By default, web browsers allow "cookies" to be placed. However, these settings can be changed at any time. Restricting or blocking the use of "cookies" may affect some of the Website's functionalities. All operations of deleting or blocking services in browsers should be performed with caution, as they may lead to deletion of pages added in the "favorites" tabs, accessibility types: automatic login, remembering password / login, etc.


Deleting and blocking files in Google Chrome: Click 'Settings', then 'Show advanced settings' and then in the 'Privacy' field click 'Content settings'. In the new window that will open, select the "Block attempts to put data from websites on your computer" option. We also press the "All cookies and site data" button and click "Delete all" in the opened window.


Microsoft Internet Explorer browser: To block cookies, we select "Tools", then "Internet options", then the "Privacy" tab, and then "Advanced". In the new window, select "Replace automatic cookie handling", and then select "block" twice and confirm with "OK". To delete previously saved cookies: we select "Tools", then "Internet options" and next to "Browsing history" click "Delete ...". Then select the options: "Save data of your favorite websites" and "Cookies" and click "Delete".

Mozilla Firefox: To block cookies, select "Tools", then "Options" and the "Privacy" tab. There, we select the "Firefox will use user settings" option and uncheck the "Accept cookies" option below. We confirm with "OK". To delete saved cookies: Select "Tools" and "Clear browsing history". We select the period to be cleared: "all" and select the "Cookies" option. Confirm by pressing "OK".


In Opera browser - to block cookies - In the menu, select "Settings" and then "Preferences ...", and there "Advanced" and "Cookies". From the available options, select "Never accept cookies" and click "OK". To delete cookies already collected - In the menu, select "Settings" and then "Preferences ...", while there "Advanced" and "Cookies". Then click "Manage cookies" and in the newly opened window click the "Delete" button for each item.


In Safari, select "Preferences" and click the "Security" icon. Here you choose the level of security in the "Accept cookies" area.


In mobile device browsers: The function of "cookie" files may be different on different phone models or mobile devices. Therefore, we encourage you to familiarize yourself with the privacy options in the documentation on the website of the manufacturer of your mobile device.

What are Anonymous IDs and what is their function?

To display advertisements in services where cookies may not work (e.g. in applications for mobile devices), the Website may use anonymous identifiers. An anonymous identifier is a random string used for the same purpose as a cookie on platforms that include some mobile devices on which cookie technology is not supported.

They perform similar functions as cookies.


How to manage Anonymous IDs?

Each phone model can support this function in a different way. Therefore, we encourage you to familiarize yourself with the privacy options in the documentation on the website of the manufacturer of your mobile device.


Changes to the Privacy Policy, contact and final provisions

The Website reserves the right to malfunction of the website or the inability to use some of the Website's functionalities by the User who has deleted and / or disabled cookies.

Communication between the User's computer and our server is encrypted using an appropriate, secure protocol. In addition, our databases are protected from being viewed by third parties.

We reserve the right to change the above Privacy Policy by publishing a new privacy policy on this subpage.

Users who have any questions about this Privacy Policy, practices used on this website, or other reservations related to the provisions of this Privacy Policy and cookies, please contact the Administrator.

Kolonia 19, 43-430 Skoczów
woj. śląskie, Polska
NIP: 5481011421
Mon-Fri: 8.00-18.00
Sat-Sun: Closed
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for customers from Poland:
(+48) 572 100 100 (+48) 669 20 30 40 (+48) 334 321 444
for customers from the Czech Republic:
(+420) 55 80 80 009
for customers from Slovakia:
(+421) 22 120 12 44